Current:
No current service announcements at the moment.
Earlier messages
[Resolved] Several websites and services may be unavailable - September 4, 2026
Since around 11:15 AM, there has been a denial-of-service (DDoS) attack against Sikt, and UiA and other parties are affected as a ripple effect. Feide is impacted, so logging into some web services may be affected.
This means that services like Vortex, My Studies, Nettskjema, GPT.uio.no, Canvas, and Inspera may currently be difficult to log into.
See more info: https://status.uio.no/
[Resolved] Problems with storing documents in SharePoint - August 28, 2026
We are currently experiencing problems with storing documents in SharePoint. Efforts are being made to resolve the issue, and we will provide updates continuously.
[Resolved] Planned power outage - June 22, 2026 at 19:00
There will be a power outage on the Kristiansand campus on Monday June 22, which will cause buildings A, B, C, D, and F to be without power from 19:00 – 23:00.
[Resolved] Data breach in Canvas
Update! - May 12, 2026 at 3:30
Instructure (provider of Canvas) reports that they have reached an agreement with the threat actor and that they have received proof that the data has been deleted.
It is also reported that the attackers no longer threaten to publish data.
UiA is in close dialogue with Sikt and Instructure and continues to investigate the incident in order to assess further measures.
UiA and Sikt were not aware that negotiations between Instructure and the attackers had taken place before the message came from the provider earlier today. We have also neither wanted nor encouraged Instructure to negotiate with the attackers.
May 8, 2026, at 06:26
Canvas is now available again.
May 7, 2026, at 22:51
Canvas is unavailable at the moment because of ongoing maintenance.
May 6, 2026, at 14:20
It is now confirmed that UiA has been affected by the data breach in Canvas. The types of information that have been compromised are as follows:
- Name
- Email addresses
- Student identification numbers
- Messages between users
There are still no indications that passwords, birth dates, personal identification numbers, or financial information are involved. There is also no reason to believe that the attack is ongoing.
Sikt reports that the case is still under investigation and that security measures are being implemented in Canvas, which may affect the user experience.
Sikt, which is a government IT provider offering digital services and technology to education and research in Norway, is closely monitoring the case and is in close dialogue with UiA.
May 5, 2026, at 13:05
UiA is likely affected by the data breach, but this has not been finally confirmed; the threat actor indicates that leaked data may be published.
The following user information may potentially have been compromised:
- Name
- Email addresses
- Student identification numbers
- Messages between users
There is currently no indication that passwords, birthdates, or financial information are included.
We are closely monitoring the situation and will update information continuously.
May 4, 2026, at 14:58
There has been a security incident at Instructure, the provider of Canvas. The situation is being clarified in dialogue with Instructure and Sikt, and updates will be provided as new information becomes available. In any case, we ask everyone to exercise increased vigilance for phishing.
If you discover suspicious messages: use the reporting function in Outlook or forward the message to spam@uia.no.
If you have questions, please contact UiA Help.
[Resolved] Scheduled network maintenance - April 23, 2026
On Thursday, April 23, after 20:00, scheduled maintenance will be performed on key network components.
The work involves updating NAT functionality, which may result in downtime and instability in parts of the network. Some networks will be affected, including eduroam for students.
The maintenance will begin around 20:00, and we expect to be finished by the evening.
[Resolved] Possible downtime on SMS solution, UiA Guest Wifi - April 21 to April 22, 2026
Ongoing work affecting the guest network's SMS solution.
The work will take place during the following period:
Work start: 2026-04-21 21:00:00
Work end: 2026-04-22 01:00:00
During this period, we cannot guarantee that the SMS solution will function as expected.
[Resolved] Downtime for password services - March 23, 2026
UiO is upgrading the backend and needs to restart servers:
This will happen Monday, March 23 at 08:10, and will result in a few minutes of downtime for password services.
Of course, this also involves a slightly increased risk that something could go wrong or take more than a few minutes.
[Resolved] Problems with card reader login on some printers - March 5, 2026
Card-reader login might not work on some printers after the transition to the new printing system. We are working to fix this. In the meantime, please log in manually using your username (without @uia.no) and password.
[Resolved] Downtime for all printers - March 4, 2026
The printing system will be upgraded on Wednesday, March 4th.
All printers will therefore be unavailable from 09:00 and onwards for some time.
[Resolved] Problems with OneNote - January 15, 2026
We are currently experiencing issues with OneNote.
[Resolved] Radius Server Certificate Update – November 12, 2025
A certificate update is scheduled for the Radius server on Wednesday, November 12 at 07:00.
This update will cause a few minutes of downtime for the wireless network on both campuses. After the update, users may receive a prompt to approve a new certificate when reconnecting to the network.
Those who have used geteduroam will need to reconfigure the setup. The certificate will be included in the configuration during the day, allowing users to update geteduroam well in advance of November 12 to avoid disconnection.
[Resolved] Issues with Apcoa – November 6, 2025
The provider is experiencing operational disruptions affecting parking registration.
There will be no payment control today at either campus (any cases of incorrect parking will still be monitored).
If you have not registered your parking, no action is required on your part.
[Resolved] Issues with Guest Access in Teams - November 4, 2025
We are currently experiencing issues with guest users in Teams losing access. The IT department, in collaboration with Microsoft, is working to resolve the matter.
Actions:
Teams owners are asked to try re-inviting the guests. If this does not work, please report the issue to UiA Help.
[Resolved] Ventilation - April 28, 2025
The ventilation in the group rooms in the F and B blocks is out of order. The student cafeteria will be an alternative study area with the following opening hours:
Inner door (stairs from Vrimle): 07:00-21:00 every day during the exam period.
Outer doors to the student cafeteria: Mon-Fri 07:00-21:00. Sat-Sun 08:30-18:00.
[Resolved] EndNote 21 appsanywhere.uia.no - March 25, 2025
10:30 - There have been reported issues with downloading Endnote 21 from appsanywhere.uia.no. The IT department has been informed and is working on a solution.
11:00 - IT has determined that the issue only affects browsers based on Chromium (Chrome, Edge, Brave, etc.) and has reported the error to the developer.
A temporary solution for those experiencing difficulties is to locate the box in the middle of the screen, then click > Did EndNote 21 not launch > Relaunch EndNote 21.
[Resolved] Network: New Radius Server - March 3, 2025
The network change should not affect access for users already connected to eduroam. When reconnecting to eduroam, you will need to accept the certificate again.
[Resolved] Problems with playing videos in Panopto - February 10, 2025
If you are experiences continous problems, try playing the video in Firefox. This is due to an update affecting the media player in Chromium based browsers.
[Resolved] Sensitivity labels M365 - January 19, 2025
New update can result in files saved on your UiA account on M365 (Office) could show as "read only".
Read about the change here
[Resolved] Outlook online og Teams-calendar - November 25, 2024
Problems with calendar function in Teams and access to Exchange Online mailboxes. Microsoft experiences issues with infrastructure for these services. Some UiA users can be affected by this.
[Resolved] Apcoa Flow (Parking) - November 1, 2024
The provider is experiencing major operational disruptions which affects the registration of parking. There will be no control today at either UiA Grimstad or UiA Kristiansand.
[Resolved] Teams - October 24, 2024
We are currently experiencing some issues with Teams.
[Resolved] eduroam - October 22, 2024
New certificate may cause blue screen on PCs with outdated Microsoft drivers. The change applies to Campus Grimstad. Use eduroam-legacy to connect with the old certificate.
[Resolved] Appsanywhere - October 10, 2024
The website is currently unavailable. Checking with provider.
[Resolved] Appsanywhere - September 20, 2024
On Friday 20.09.2024 from 12-2 PM, we will be upgrading the servers for AppsAnywhere. The service will be unstable and at times unavailable during this period.
[Resolved] EduVPN connecting issues - July 11, 2024
Problems with connecting to server. The error has been solved.
[Resolved] Log-in with FEIDE - May 15, 2024
09:26: FEIDE log in experiencing problems. Some services are temporary unavailable. Sikt (the provider) have solved the problem (12:30).
[Resolved] Maintenance work on print.uia.no – April 10, 2024
Please be aware that print.uia.no will undergo scheduled maintenance on April 10, 2024. The service may be unstable and periodically unavailable from 5:00 PM to 6:00 PM.
[Resolved] Instability in the eduVPN Service - March 6, 2024
Reports of instability in the eduVPN service due to capacity issues. This lead to challenges in connecting to the service and data packet loss.