The administrative leader for the faculty, the department of teacher education, and the director for units responsible for shared services are responsible for the quality assurance and development of administrative services. This includes ensuring that updated descriptions of procedures important for study quality and the learning environment are available, as well as addressing any quality deficiencies.
The study forum, other professional forums, and various service teams are important arenas for discussing the quality of administrative services across units.
Quality work in administrative services should be a topic in the administrative leadership meeting once a year.
The university director is responsible for ensuring that employees can submit proposals for improvements and that these proposals are forwarded to the relevant administrative leader.
The need for more extensive service development is incorporated into the planning process.
Study administration
Information about study administrative contact persons at the faculties/department of teacher education, the annual calendar of activities for the academic year, and the study forum.