All staff are invited to participate, including those who did not take part in the survey. The measures are developed by the staff to ensure they are relevant and that everyone feels ownership of the initiatives.
The purpose of the action meeting is to identify realistic, concrete and important measures that can be implemented within the available resources.
It's important to spend time identifying the activities and measures that are right for you now. You can use the same methods you employed when identifying the focus areas.
What makes a good measure?
A good measure aims to enhance and further develop the work environment. To achieve the desired outcome, the measure should be specific, measurable, relevant, achievable and time-bound.
Here are some questions to consider during the development of measures:
- Why is this important?
- What can this help us achieve?
- What is important for us to keep doing?
- What does it look like if we succeed? How would we do things differently then?
- How will we know this measure is in place? What will have changed?
- Have we considered measures for both the short and long term?
- What resources are required to implement this measure (people, time, money)?
Turn challenges into questions
It's easier to develop specific measures when you have concrete problems to solve or questions to answer, which can be done by reframing challenges into questions.
For example:
- Challenge: Many staff feel they do not receive enough information from management on important issues
- Question: How can we improve communication from management to staff on matters that concern them?
It is important that you prioritise spending time on identifying the right activities and measures for your current needs. You can follow the same process as in the previous phase:
- Brainstorming: Experience suggests that the first ideas that come up are often not the best. Use techniques and tools that encourage a wide range of ideas.
- Prioritising and detailing: It can be challenging to come up with specific, actionable measures. Take the time to prioritise the ideas that have emerged and make them as detailed as possible.
- Developing an action plan: Measures and activities often don't fully align with your actual objectives. Under "resources and templates," you'll find information on various methods that can help you select the activities and measures that contribute to achieving your established goals.