Norwegian version of this page

PhD Defence: Stefan Schmager

Stefan Schmager will defend the thesis "Human-Centered Artificial Intelligence: Design Principles for Public Services". Schmager has followed the Ph.D. programme in Social Sciences with a specialisation in Information Systems.

Bildet kan inneholde: person, hake, erme, ansiktshår, skjegg.

Photo of Stefan Schmager

  • Trial lecture starts at 10:15
  • Public defence starts at 12:15

Title of trial lecture: "Defining, developing, and using design principles. Theoretical and practical applications"

Read the thesis in AURA

Disputation chair: Dean Leif Skiftenes Flak

Assessment committee: 

  • Matti Rossi, Professor, Information & Service Management Department, Aalto University
  • Annamina Rieder, Assistant Professor, Simon Fraser University
  • Sofie Wass, Associate Professor, IIS/UiA

Supervisors in the doctoral work: 

  • Polyxeni Vassilakopoulou, Professor, IIS/UIA
  • Ilias Pappas, Professor, IIS/UIA

Summary of thesis

As Artificial Intelligence (AI) increasingly integrates into all areas of our lives, promising innovations as well as fueling dystopian scenarios, a responsible design of such technology emerges as an urgent societal topic to explore. This doctoral thesis investigates Human-Centered Artificial Intelligence (HCAI) as a promising approach to address this challenge, specifically in the public sector. A human-centered approach to AI foregrounds human needs and values, fostering the understanding that technology is created to support and augment humans, not render them superfluous.

To operationalize specific recommendations for HCAI systems, design principles have been established as a suitable tool across various disciplines. They aim to bridge the gap between abstract theoretical concepts and practical implementation, guiding the design, development, and deployment of AI technologies. Recognizing the limitations of existing commercially driven guidelines, this research dives into the unique landscape of the public sector, exploring the overarching research question: What are Human-Centered AI Design Principles for public services?

Engaging directly with citizens and public servants through Action Design Research and applying a Social Contract Theory lens, the study uncovers critical insights into the perceptions, expectations, and ethical considerations regarding AI systems in public services. The thesis proposes a set of HCAI design principles, aiming to ensure AI serves humanity thoughtfully, ethically, and effectively in public services, benefiting individuals and society alike

What to do as an online audience member

The disputation is open to the public. To follow the trial lecture and the public defence online, register on Zoom.

We ask online audience members to join no earlier than 10 minutes in advance. After these times, you can leave and rejoin the meeting at any time.

Opponent ex auditorio: 

Deadline for the public to pose questions is during the break between the two opponents. Questions ex auditorio can be submitted to disputation chair, Dean Leif S. Flak. 

Organiser

Faculty of Social Sciences
Published Apr. 23, 2025 10:50 AM - Last modified Mar. 30, 2026 11:31 AM