Ragni Macqueen Leifson

• Thygesen, Elin; Leifson, Ragni MacQueen & Martinez, Santiago (2015). Mapping Elderly Citizen’s Computer and ICT Use in a Small-sized Norwegian Municipality. I NN, NN (Red.), Proceedings of the International Conference on Health Informatics (HEALTHINF-2015). SciTePress. ISSN 9789897580680. doi: 10.5220/0005222801310142. Fulltekst i vitenarkiv Vis sammendrag

  In Norway, many citizens’ services are exclusively or at least delivered online. They usually require sufficient knowledge to use information and communication technologies (ICT). As part of an Interreg IV European project focused on e-inclusion for elderly, this work presents a study to map computer and Internet use among the elderly. The study was carried out in a small municipality of 10 000 inhabitants in Southern Norway, of whom15% were 65-year-olds or older. 178 replies out of 500 were obtained. Results showed that 9 out of 10 had access to and frequently used a computer at home. However, there still was 1 out of 5 who did not make effective use of ICT. Importantly, half of the respondents reported to have learned how to use the Internet through attending specific courses and others through guidance from relatives or acquaintances. Answers about monitoring technologies were practically oriented towards considering that topics, such as security and privacy, could have a subordinate role if the technology was used for a good and fair purpose. This work provides an insight into the current access to and use of computer and Internet, which becomes useful to inform ICT use policies among elderly population

• Thygesen, Elin; Leifson, Ragni MacQueen & Martinez, Santiago (2014). Using ICT training as an arena for intergenerational learning experience. A case study. I Moe, Carl Erik & Fossum, Mariann (Red.), Scandinavian Conference on Health Informatics; August 22; 2014; Grimstad; Norway. Linköping University Electronic Press. ISSN 9789175192413. s. 9–15. Fulltekst i vitenarkiv Vis sammendrag

  In Norway; the responsibility of citizens’ e-inclusion services relies on municipalities through the administration of selected electronic health information and services; these institutions face the challenge of educating to use these health systems. In the case of ICT-illiterate people; the questions about what is the necessary ICT knowledge for basic use and how this content should be pedagogically delivered arose. This paper presents a pioneer intergenerational model for ICT education; in which young generations teach the basics of ICT use to elderly people without ICT experience. A qualitative evaluation of the piloted model in a Norwegian municipality was carried out using semi-structured interviews. The findings highlighted the fundamental role of the young people as experienced ICT users and teachers but also as a decisive factor for course participation for many elderly students. The outcome of the course was noticeable in both directions: most of the elderly attendees acquired basic ICT skills at the same time that young teachers had the opportunity to develop qualitative social values such as goal achievement and responsibility.

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• Fossum, Mariann; Hansen, Michael Rygaard; Thygesen, Elin; Leifson, Ragni MacQueen; Giil, Elisabeth & Enerstvedt, Camilla [Vis alle 7 forfattere av denne artikkelen] (2026). SAKO Supplier Dialogue. doi: https:/www.uia.no/english/about-uia/centres-and-networks/centre-for-e-health/events/sako-supplier-dialouge.html. Fulltekst i vitenarkiv Vis sammendrag

  The University of Agder invites suppliers and technology providers to a dialogue meeting as part of the research project SAKO. The aim of the meeting is to explore potential technological solutions and collaboration related to the development of a service robot solution for use in nursing homes, with a particular focus on relieving staff from heavy and repetitive transport tasks in their daily work.

• Leifson, Ragni MacQueen (2025). Project presentation: Service Robots as Work Support in Municipal Health and Care Services. Fulltekst i vitenarkiv Vis sammendrag

  Presentation at University of Glasgow

• Leifson, Ragni MacQueen (2025). Serviceroboter som arbeidsstøtte i kommunale helse- og omsorgstjenester. Fulltekst i vitenarkiv
• Thygesen, Elin; Martinez, Santiago & Leifson, Ragni MacQueen (2017). Informal care and voluntary assistance: Innovation in service delivery in the North Sea Region (In For Care). Fulltekst i vitenarkiv
• Leifson, Ragni MacQueen & Fensli, Rune Werner (2016). Telemedisinsk oppfølging av KOLS-pasienter. Fulltekst i vitenarkiv
• Leifson, Ragni MacQueen (2016). Quadruple helix samarbeid nødvendig for e-helse innovasjon? Fulltekst i vitenarkiv

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