WEBVTT 00:00:03.160 --> 00:00:06.560 -OK, so I think we are ready to start, Sarala. 00:00:06.560 --> 00:00:07.560 -Okay. 00:00:07.560 --> 00:00:09.320 -Are we ready, Magnus? 00:00:09.320 --> 00:00:09.800 -Mhm. 00:00:09.800 --> 00:00:17.600 A usability lab is a place where we can test and evaluate technology. 00:00:17.600 --> 00:00:23.080 Existing technology or technology in the development phase. 00:00:23.520 --> 00:00:26.600 Welcome to the usability lab. 00:00:26.600 --> 00:00:32.600 Here we have three rooms, two test rooms and one control room in the middle, - 00:00:32.600 --> 00:00:36.600 - where we can see and hear everything that happens in both rooms. 00:00:36.600 --> 00:00:39.160 -Is this your first pregnancy? 00:00:39.160 --> 00:00:41.600 -No, this is my second. 00:00:42.040 --> 00:00:47.040 It is about being able to observe the recipient’s reactions and communication problems. 00:00:47.040 --> 00:00:50.320 To see it much clearer than when the patient is at home. 00:00:50.320 --> 00:00:54.280 You could call the healthcare system a zero-error system. 00:00:54.280 --> 00:00:56.440 You want to have zero errors. 00:00:56.440 --> 00:00:58.320 That makes it important to test the system. 00:00:58.320 --> 00:01:02.360 There are very good opportunities to do so in a studio or a lab like this. 00:01:02.360 --> 00:01:04.520 -Was it an uncomplicated pregnancy as well? 00:01:04.520 --> 00:01:07.040 I was sitting here in the control room, - 00:01:07.040 --> 00:01:10.040 - and it is a privileged place to see what is happening. 00:01:10.040 --> 00:01:15.040 We can see how the doctor interacts and communicates with the patient, and vice versa. 00:01:15.040 --> 00:01:19.040 And then later we can access the data at a slower pace. 00:01:19.040 --> 00:01:23.040 We can analyze and reanalyze and discuss all together, - 00:01:23.040 --> 00:01:25.040 - showing it on a screen, for example. 00:01:25.560 --> 00:01:29.560 And also here we can rehearse, we can fine-tune the technology - 00:01:29.560 --> 00:01:34.560 - that serves the healthcare professional's needs, but also the patient’s. 00:01:34.560 --> 00:01:37.520 -You can sit down. You are pregnant. 00:01:38.560 --> 00:01:42.040 It is not just about health technology. 00:01:42.040 --> 00:01:47.560 We work at an e-health center, and therefore we test most health technology. 00:01:47.560 --> 00:01:51.560 But, of course, it is a usability lab, - 00:01:51.560 --> 00:01:55.560 - so we can test any technology that needs to be user-friendly. 00:01:55.560 --> 00:01:57.560 If you ask me, everything. 00:02:42.640 --> 00:02:46.640 Okay, so I think we are ready to start, Sarala. 00:02:46.640 --> 00:02:47.640 Okay. 00:02:47.640 --> 00:02:49.640 Are we ready, Magnus? 00:02:49.640 --> 00:02:57.640 A usability lab is a place where we can test and evaluate technology. 00:02:57.640 --> 00:03:03.120 Existing technology or technology in the development phase. 00:03:03.560 --> 00:03:06.640 Welcome to the usability lab. 00:03:06.640 --> 00:03:12.640 Here we have three rooms, two test rooms and one control room in the middle, - 00:03:12.640 --> 00:03:16.640 - where we can see and hear everything that happens in both rooms. 00:03:16.640 --> 00:03:19.200 -Is this your first pregnancy? 00:03:19.200 --> 00:03:21.640 -No, this is my second. 00:03:21.640 --> 00:03:24.640 We can check, for example, effectiveness, - 00:03:24.640 --> 00:03:26.640 - wether the technology works or not. 00:03:26.640 --> 00:03:28.640 Also, satisfaction. 00:03:28.640 --> 00:03:31.640 Maybe the technology works and it is very fast, - 00:03:31.640 --> 00:03:35.000 - but maybe the user is dissatisfied. 00:03:35.000 --> 00:03:36.400 We can test this here, - 00:03:36.400 --> 00:03:39.960 - and afterwords, we can ask them what works and what doesn't. 00:03:39.960 --> 00:03:41.640 And, most importantly: Why? 00:03:41.640 --> 00:03:45.640 -Did you have high blood pressure in the last stages of pregnancy? 00:03:45.640 --> 00:03:47.640 -No, I don't think so. 00:03:47.640 --> 00:03:52.640 It is about being able to observe the recipient’s reactions and communication problems. 00:03:52.640 --> 00:03:55.920 To see it much clearer than when the patient is at home. 00:03:55.920 --> 00:03:59.880 You could call the healthcare system a zero-error system. 00:03:59.880 --> 00:04:02.040 You want to have zero errors. 00:04:02.040 --> 00:04:03.920 That makes it important to test the system. 00:04:03.920 --> 00:04:07.960 There are very good opportunities to do so in a studio or a lab like this. 00:04:07.960 --> 00:04:10.120 -Was it an uncomplicated pregnancy as well? 00:04:10.120 --> 00:04:12.640 I was sitting here in the control room, - 00:04:12.640 --> 00:04:15.640 - and it is a privileged place to see what is happening. 00:04:15.640 --> 00:04:20.640 We can see how the doctor interacts and communicates with the patient, and vice versa. 00:04:20.640 --> 00:04:24.640 And then later we can access the data at a slower pace. 00:04:24.640 --> 00:04:28.640 We can analyze and reanalyze and discuss all together, - 00:04:28.640 --> 00:04:30.640 - showing it on a screen, for example. 00:04:30.640 --> 00:04:33.400 Here one can make mistakes in a safe way, - 00:04:33.400 --> 00:04:35.640 - and that is very unique. 00:04:35.640 --> 00:04:39.640 And also here we can rehearse, we can fine-tune the technology - 00:04:39.640 --> 00:04:44.640 - that serves the healthcare professional's needs, but also the patient’s. 00:04:44.640 --> 00:04:47.600 -You can sit down. You are pregnant. 00:04:48.640 --> 00:04:52.120 It is not just about health technology. 00:04:52.120 --> 00:04:57.640 We work at an e-health center, and therefore we test most health technology. 00:04:57.640 --> 00:05:01.640 But, of course, it is a usability lab, - 00:05:01.640 --> 00:05:05.640 - so we can test any technology that needs to be user-friendly. 00:05:05.640 --> 00:05:07.640 If you ask me, everything.