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Technology Affordance and Constraint Perspectives on Social Media Use in eParticipation: A Case Study in Indonesia

Alfatika Aunuriella Dini of the Faculty of Social Sciences has submitted her thesis “Technology Affordance and Constraint Perspectives on Social Media Use in eParticipation : A Case Study in Indonesia”, and will defend the thesis for the PhD-degree Friday 12 June 2020. (Photo: Private)

This thesis puts forward practical social media implementation strategies for eParticipation that align with eParticipation goals; namely, to improve democratic governance, and encourage inclusion, transparency and participatory outcomes.

Alfatika Aunuriella Dini

PhD Candidate

The disputation will be held digitally, because of the Corona covid-19-situation. Spectators may follow the disputation digitally – link and thesis is available below.

Alfatika Aunuriella Dini of the Faculty of Social Sciences has submitted her thesis “Technology Affordance and Constraint Perspectives on Social Media Use in eParticipation : A Case Study in Indonesia”, and will defend the thesis for the PhD-degree Friday 12 June 2020.

She has followed the PhD-programme at the Faculty of Social Sciences with Specialisation in Information Sciences.

The doctoral studies have been funded through the In Search of Balance (ISB ) scheme between the University of Agder (UiA) and Universitas Gadjah Mada (UGM) in Indonesia. Funded by the Norwegian Ministry of Foreign Affairs.

Summary of the thesis by Alfatika Aunuriella Dini:

Technology Affordance and Constraint Perspectives on Social Media Use in eParticipation:  A Case Study in Indonesia

This doctoral thesis explains the role of social media within electronic participation (eParticipation) from the perspective of politicians in the Indonesian context using the Technology Affordance and Constraints Theory (TACT) as a lens.

A more in-depth understanding

Previous research findings into citizens’ perceptions of social media in eParticipation have been ambivalent; namely, social media can both encourage and discourage the democratic process depending on where, when, and how it is used.

Furthermore, there is little understanding of the role of social media in influencing decision-making in the democratic process from the politicians’ perspective.

Thus, this doctoral thesis is focused on gaining a more in-depth understanding of the role of social media in eParticipation from perspective of politicians through three main research questions:

(1) How do politicians use social media for eParticipation purposes?

(2) What are the constraints of social media use within eParticipation? And

(3) What are the conditions needed for social media affordance actualization to take place?

The doctoral thesis used a qualitative-interpretive case study approach, guided by TACT, to answer these research questions.

This approach was used to examine social media action potentials (affordances), constraints and facilitating conditions for social media use in eParticipation from the perspective of politicians at three level of Indonesian parliament:

  • district
  • provincial and
  • national.

Theoretical and practical contributions

This doctoral thesis offers theoretical and practical contributions.

From a theoretical perspective, a framework for the feedback loop affordance actualization process provides a conceptualization of unintentional affordance actualization and mindful actualization of new affordances.

Practical contributions include:

  1. First, making explicit the role of social media for politicians in eParticipation, both in terms of internal and external social media affordances.
  2. Second, the framework can be used to identify social media constraints that can challenge politicians from using social media for eParticipation purposes. Identified constraints can be categorized as: technological, informational, personal, legal and socio-cultural.
  3. Third, this thesis identifies any significant facilitating conditions for social media that can have an effect on eParticipation from the perspective of politicians.

Practical implications

This thesis puts forward practical social media implementation strategies for eParticipation that align with eParticipation goals; namely, to improve democratic governance, and encourage inclusion, transparency and participatory outcomes.

Practical implications are categorized as managerial, policy or socio-cultural.

  • This thesis first examines how such implementation strategies can be adopted within a similar context in Indonesia.
  • Secondly, it acknowledges that supportive regulations are a crucial facilitating condition for social media to be effectively utilized in eParticipation. This thesis suggests, therefore, that the government pay attention to, and adjust any unsupportive regulations that could impede the use of social media by eParticipation stakeholders to support the democratic process.
  • Thirdly, in this thesis, strict customary norms are identified as indigenous factors that determine how social media for eParticipation is implemented in a particular setting.

Therefore, context is an important factor when investigating the application and implementation of Information and Communication Technology (ICT) in a specific setting.

Several limitations are addressed in this thesis where they represent  the direction that future research avenues could take on social media use within an eParticipation framework.

Keywords: Social media, eParticipation, politician, Technology Affordance and Constraint Theory, facilitating condition, Indonesia, Affordance actualization, unintentional actualization, mindful actualization, feedback loop affordance actualization.

 

Disputation facts:

The Candidate: Alfatika Aunuriella Dini (1989, Yogyakarta-Indonesia), BA and MA: Universitas Gadjah Mada, Yogyakarta-Indonesia. 

Present position: Lecturer at the Faculty of law, Universitas Gadjah Mada

The trial lecture and the public defence will take place at internett, via the Zoom conferencing app (link below).

Dean of the Faculty of Social Sciences, Anne Halvorsen, will chair the disputation.

Trial lecture at 08:15

Public defence at 10:15

Given topic for trial lecture“Comparing eGovernment Practices in Developing and Developed Countries”

Thesis Title“Technology Affordance and Constraint Perspectives on Social Media Use in eParticipation: A Case Study in Indonesia”

Search for the thesis in AURA - Agder University Research Archive, a digital archive of scientific papers, theses and dissertations from the academic staff and students at the University of Agder..

Opponents:

First opponent: Professor Robert Davison, City University of Hong Kong

Second opponent: Senior Lecturer, PhD Annika Andersson, Örebro University School of Business, Sweden

Professor Devinder Thapa, Department of Information Systems, University of Agder, is appointed as the administrator for the assessment commitee.

Supervisors were Professor Øystein Sæbø, Department of Information Systems, University of Agder (main supervisor), Professor Fathul Wahid, Department of Informatics, Universitas Islam Indonesia and Professor Paripurna Sugarda, Universitas Gadjah Mada, Indonesia (co-supervisors)

What to do as an audience member:

The disputation is open to the public, but to follow the trial lecture and the public defence you have to click in as an audience member on this link: 

https://uia.pameldingssystem.no/disputas-alfatika-dini

A Zoom-link will be returned to you.

We ask audience members to join the virtual trial lecture at 08:05 at the earliest and the public defense at 10:05 at the earliest. After these times, you can leave and rejoin the meeting at any time. Further, we ask audience members to turn off their microphone and camera and keep them turned off throughout the event. You do this at the bottom left of the image when in Zoom. We recommend you use ‘Speaker view’. You select that at the top right corner of the video window when in Zoom.

Opponent ex auditorio:

The chair invites members of the public to pose questions ex auditorio in the introduction to the public defense, with deadlines. Questions can be submitted to the chair Anne Halvorsen on e-mail anne.halvorsen@uia.no

The thesis is available here: 

https://hdl.handle.net/11250/2656099

Link to the PhD defense which is transmitted via the Zoom conferencing app:

The disputation is open to the public, but to follow the trial lecture and the public defence you have to click in as an audience member on this link: 

https://uia.pameldingssystem.no/disputas-alfatika-dini

A Zoom-link will be returned to you.

Here are introductions for how to use Zoom: support.zoom.us if you cannot join by clicking on the link.