The University Library (UBA) is introducing fees, as follows:
Late fee/Reminder (25 NOK) A reminder is issued when the item (book, magazine, cd, etc.) is overdue. The fee applies to each separate item. You will receive two reminders of 25 NOK each before a replacement fee is issued.
Replacement fee (750 NOK) A replacement fee is issued if an item is lost or badly damaged. The fee of 750 NOK is issued when the loaner has not responded to previous reminders. The fee applies to each separate item. If the item is replaced or returned in good shape, the charge will be waived/withdrawn.
Administration fee (250 NOK) The administration fee of 250 NOK is issued in connection with the replacement fee and is payable even if the replacement fee is withdrawn. The administration fee covers the costs of administering the reminders and fees of the overdue item.
When you have received a reminder for an overdue item the loan cannot be renewed but must be returned. At the same time, you pay the fee. If no one is waiting for the item, you can borrow it again.
When your fees total 150 NOK or more, you are barred from borrowing or renewing loans.
Why fees?
Fees help motivate loaners to manage their loans to avoid unnecessary costs. This in turn helps secure that the library assets circulate more efficiently and increases the reliability for you as a loaner.
Who can be fined?
The fees apply to all loaners
When an item is overdue
When an item is not returned
When an item is damaged
When are fees issued?
Fees are issued
When an item is overdue
When an item is not returned
When an item is damaged
Fees apply to each item and are issued at 14 days intervals in relation to the final due date. The due date is only final when;
Automatic renewal is maxed out
Another loaner has reserved the item
Fees are then issued like this:
The 1st. reminder is issued 14 days after final due date
The 2nd. reminder is issued 14 days after the 1st. reminder
Replacement and administration fees are issued 14 days after the 2nd reminder.
Tip to avoid fees
All loaners at the Agder University Library should manage their loans by logging in to Oria and My account.
Remember to accept the library’s notifications by SMS and email. Contact UiA Help to activate these services. Make sure you add ubagder@uia.no to your safe sender list.
Also keep in mind that returning the material is not person-dependent, so if you are detained maybe someone can deliver for you? If for extraordinary reasons you are not able to return an item by its due date, please contact the university library immediately.
Payment
Reminders may be paid with Vipps (UiA number: 103923. select: "Purringer biblioteket") or by card. If you pay with Vipps, please show the receipt on your phone in the UiA Help counter where they will delete the charge from your library account. To pay by card please use the payment terminal in the UiA Help counter. Choose "other payment" and type the amount. A receipt is transferred to the Help counter, who will delete the charge from your library account.
The Replacement and administration fees are invoiced. The invoice is sent to your e-mail address. Once the amount is payed, the loan will be removed from your library account. The sooner you pay the sooner you can resume lending.
Partial payment is not accepted.
How is the replacement fee determinded?
The replacement fee is calculated based on purchase prices and the cost of preparing an item for lending. The amount may exceed 750 NOK for valuable documents. The replacement fee at UBA equals the fees of other university libraries.
AVOID FEES: Check the status of loans in your account in Oria. Check e-mails from ubagder@uia.no
PAY YOUR FEES:
Vipps to UiA-number 103923 (Select: Purringer biblioteket). If another person pays than loaner, please fill in the name of the loaner.
Bank card on the terminal at the UiA-help service desk in the library. Choose "Other payments", fill in the amount and write "Library fee" in the comments field. Please forward your receipt on e-mail to hjelp@uia.no. Also you can show the receipt in the desk and UiA Help will delete the amount due from your account.