You may order:
- If the document at your own library department (Grimstad/Kristiansand) is on loan.
- If the document at your own library department (Kristiansand only) is placed en closed stacks in the depository. - If the document is registered at another library department or another library.
NB! You cannot order documents that are available at your own library department. See section "Find". NB! If you want books sent to your local library, please use Biblioteksøk. Se information for "Distance Learning"
Copies of articles do not need to be registered; these can be kept.
If you have received an e-mail with "On Hold Shelf Letter" indicating that you can pick up an item, you will find it on the hold shelf at UiA Help desk marked with your student number og employee number. In Grimstad you can pick up requested items at UiA Help.
The item must be picked up within the time limit given in the "On Hold Shelf Letter". After this date, your reservation will be deleted and the item removed from the hold shelf. If you cannot pick up the item on time, please contact us and we can change the date.
Loans will be renewed automatically 5 times for students and patrons without affiliation to UiA and 24 times for employees. This is unless an item has been requested by someone else, in which case you will be notified by e-mail with a "Due Date Change" letter.
For Inter Library Loans you can request renewal from your account in Oria. It might take some days before a new due date is set. You will receive a message on e-mail if the renewal is rejected by the owner library.
Return items using the self-service machine and follow the instructions on the screen.
When you are unable to renew a loan, you must return the document. Please renew all items if you need them for longer, assuming there are no reservations.