The Quality System of the University of Agder should make visible high quality and reveal quality failures, contribute to continuous improvement of quality and be both dynamic and development-oriented.The system should include means to transfer experiences with quality enhancement measures in and between academic environments, and strengthen quality consciousness at the university.
The Quality System comprises routines for the quality work related to courses and study programmes, of research education, administrative services, and routines for the training and follow-up of staff.
The interconnection of the Quality System is described in a flow diagram.
The system should both make visible high quality and reveal quality failures.
The system should contribute to continuous improvement of quality and be both dynamic and development-oriented.
The system should include the means to transfer experiences with quality enhancement measures in and between academic environments.
Development and implementation of quality assurance routines will strengthen quality consciousness at the university.
The system should comprise all programmes and courses within the academic responsibility of the university.
The system should contribute to clarification concerning the distribution of responsibility for different assignments and to high-quality prioritisation and management of resources (human resources, infrastructure and service).
The aims and overall responsibility of the quality work is presented in chapter 1 in the quality document.
2. Quality work related to courses and study programmes
There must be at least one student evaluation per course / practical training each time the course /practical training is offered. Student evaluation of all bachelor’s, master’s, 4-year teacher education, and one-year post-graduate certificate in education, must take place each year.
An overall programme evaluation must take place at least every fifth year. External evaluators from an institution of higher learning and, where it is relevant, from industry/business, are included in the evaluation panel.
Quality work related to courses and study programmes is presented in chapter 2 in the quality document.
3. Quality work related to research education
Quality work related to research education comprises:
Quality work related to established PhD programmes and their specialisations
Quality assurance of new PhD-specialisations
Quality work related to supervisor competency
Follow up and reports
Quality work related to research education is presented in chapter 3 in the quality document.
4. Quality work related to Administrative Services
A number of administrative services are essential to the quality of the study programmes and the learning environment. Examples include information to, and supervision of, applicants and students, admission and student reception, examinations, assessments, dealing with appeals, grade printouts, diplomas and diploma supplements, recognizing education from other institutions/exemptions, education plans and timetables.
Quality work related to administrative services is presented in chapter 4 in the quality document.
5. Training and follow-up of staff
The purpose of the training and follow-up of staff is to ensure a systematic development of competency as well as to safeguard context quality, teaching quality and management quality at the university.
Training and follow-up of staff are presented in chapter 5 in the quality document.