Borrow and order

Borrowing

• Loan period is 4 weeks, but requested literature may be called back within 1 week.
• Loan may be renewed if nobody else is waiting.
• Items from reference collection and journals are not for loan.

Loan card / patron ID

Having a patron ID (loan card /student card) at AUC, you may order copies of articles, borrow books and other material. A patron ID consisting of ten characters, e.g. hiab1234567, or hia01234567. Use this patron ID when ordering/reservation documents via BIBSYS Ask.

• A valid student card serves as a lending card.
• Others may receive a loan card by presenting personal identification.
• Loss of card and change in adress/name must be reported to the library [link address]. Students change their address themselves on Studweb.

Renew your current loans

Use My Page from BIBSYS Ask to renew and display your current loans, orders or reservations.

• Log on BIBSYS Ask.
• Students use FEIDE: type in your regular user name and password together with the organization to which you belong.
• Other; use your patron ID and the password you ordered from BIBSYS Ask. order password.

Ordering (inter-library loans) & reservation

If a book/journal is on loan or non-stock, you can make a reservation/order it.

• Go to: BIBSYS Ask (AUC library collection ) or the complete BIBSYS Ask library database.
• Find document.
• ORDER (only if the item is not available in the library).
• Enter patron ID, last name and if necessary, comments, and information on article (if copy).
• SEND (submit order).
• If you would like to order a document not present in the Library Database fill out and empty order form .
• The Library will notify you by e-mail (students use Webmail) or SMS when the item is ready for you to collect.

Contact your libraryfor questions about orders, loans and reservations, or to obtain a patron ID.

Library as borrower

Information from BIBSYS

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