IT Help

The objective of IT Help at University of Agder is to take requests, register them and help solve problems as well as forward problems to other units internally. The goal is to receive, solve and/or redirect requests from users efficiently.

Opening Hours IT Help (telephone/email)

  • Monday - Thursday: 08:00 - 20:00

  • Friday : 08:00 - 18:00

Opening Hours IT Help Desks

All reported errors, problems or inquiries regarding networks, computers, software and printers related to the university college's computer systems and equipment should be reported to the email address: it-hjelp@uia.no

Alternatively, you can report errors by phone: 3814 1700

You can also report and track cases by logging on to: support.uia.no with your username and password. This provides a contact point for users as well as a better overview and faster solutions for the IT service. In short, this service will provide direct communication with the users of the service.

Getting help with:

User account
E-mail

Wireless
Printing
FollowMe

Studweb - Contact infosenteret@uia.no or tel: 38 14 21 00
Fronter - Send email to fronter@uia.no

Published by Sijamek Malek Nuri <sijamek.m.nuriSPAMFILTER@uia.no> 16/08/2010

Operational notifications

In connection with a reorganizing of the website, such as changing the url's of the English webpages, some problems have occured concerning internal linking. We regret the difficulties, we will correct the errors as soon as possible, and we request for help from our users. If you have problems getting to any webpage on the site, please contact webredaksjon@uia.no.

IT Help Opening hours

Telephone/email:
Mon-Thu: 08-20
Fri: 08-18

IT Help Desks:

Gimlemoen
Room D3 041:
Mon-Thu: 08-20
Fri: 08-18
Library:
Mon-Fri: 10-13

Grooseveien
Room 365:
Mon-Fri: 08-15

Sykehusveien:
Room 317:
Mon-Fri: 08.30-14.30

Help with

User account
Email
Wireless
Printing